Update - We are continuing to monitor for any further issues.
Mar 24, 2026 - 21:49 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 24, 2026 - 14:48 UTC
Identified - Multiple Shares EPICs are showing stale prices on the ProRealTime platform across all regions due to missing live data feeds from IG to PRT. Trading remains unaffected on IG web and mobile platforms, as this issue is specific to ProRealTime. As a workaround the trades can be placed on IG web and mobile platforms.
Mar 24, 2026 - 13:36 UTC
Welcome to the IG platform and system status page. Here you can see the current state for our main trading platforms and systems. Need further help? Visit ig.com to contact our Trading Services team.
Resolved -
This incident has been resolved.
Mar 18, 12:08 UTC
Update -
We are continuing to monitor for any further issues.
Mar 18, 11:17 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 18, 11:17 UTC
Investigating -
We are aware of multiple users facing issues with order placement on MT5. We are investigating the issue on high priority.
Mar 18, 10:19 UTC